Services

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PROGRAMMING RESOURCES

If the post-processor for your machine is not yet supported by Sphera, we can programme it for you using our extensive experience. To date, we have created hundreds of such post-processors, both for Linea5 and for Sphera.

We always start by analysing your machine so that we can proceed quickly, efficiently and successfully. Our reliable processes ensure that you can simply hand everything over to us, and we will take care of the rest. Our primary objective is to deliver a post-processor designed specifically for your needs. The individual approach to any design and the enthusiasm of our programmers will ensure that your objectives are met.

We have developed post-processors for machinery such as the following:

  • Amada
  • Trumpf
  • Euromac
  • KT7
  • Bystronic
  • LVD
  • Prima Industrie
  • Mazak

Do not worry if you own a machine of a different brand – most market solutions are based on one of several available formats, and there is nothing to stop us from designing a post-processor specifically for you!

Compdata also provides high-quality programming services concerning areas other than CAD/CAM.

Our programmers can create dedicated web systems and software for mobile applications based on the agreed design. This is done as follows: during the pre-design analysis, you describe the purpose of the programme and specific features you require. Our programming team assesses the technological capabilities and approximate cost of development complete with the expected completion date. We start working after you accept our terms.

Owing to our company’s procedures for maintenance and development of the software code, we can implement individual designs and manage their changes without excessive labour input. Before the final implementation, the software is tested in terms of functionality and performance, and we provide dedicated training before you start using it.

Our team has comprehensive expertise and many years of experience in programming in a variety of languages. Our solutions are based on advanced, secure technologies to ensure the functionality and reliability of our applications.

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TECHNICAL SUPPORT

If you are having trouble with any function of our software, if you do not know how to generate CAM tool paths, or if you wish to have the programme configured according to your specifications – request our support!

All customers enrolled in the SMS (Software Maintenance Service) programme have access to unlimited technical support provided over the phone and remotely for 12 months from the time they purchase the licence for the Sphera software (you can also extend this period by another year for a fee, in accordance with the price list). Users of the Linea5 software can purchase Technical Support Packages, which include 8 working hours of support, to be used within one year from the time they are purchased.

We also offer remote support to provide assistance or clarify more complex issues related to CAD and CAM. One of our contact and troubleshooting methods is remote desktop access. Using the TeamViewer9 programme, you can permit remote access to a specific computer. This way our technician will quickly and efficiently perform all necessary operations, while you will be guaranteed that the connection is secure – all connections are encrypted and require your permission to gain access.

Download TeamViewer now!

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TRAINING

We organise technical training dedicated to the software we sell. Training is conducted by qualified technicians specialising in CNC and CAD/CAM.

Our offer is addressed primarily to natural persons and companies that have purchased our products and wish to improve their own qualifications or skills of their personnel.

The purpose of training is to learn the basics required to use the software and understand its advanced functions. After the training, trainees will be able to run the programmes with the CNC code or design geometric features on their own.

Training can be conducted remotely, using the TeamViewer9 tool or at your company. Our specialists can conduct the training anywhere in Poland after all arrangements regarding travel and accommodation are made.

After successful training, all participants will receive a suitable training certificate.

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